FAQs

Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at info@alphasdiscountmart.com or
WhatsApp: 03364725343
For Returns: 03018441770


Q. Where do you ship from?

A. We ship from our warehouses in the Karachi, Pakistan. 

Q. How long will it take for my items to arrive?

A. It usually takes 24 - 48 hours in Karachi and 3 to 4 business days on average for our other cities in Pakistan. 

Q. How long will it take to receive a tracking number?

A. It will take about 1 business day.

Q. Where can I place an order from?

A. You can place an order from the Pakistan.

Q. Where is your company located?

A. We have an office in the beautiful country Pakistan.

Q. Which currency will I be charged in?

A. We process orders in PKR.

Q. Will I receive a confirmation number when I place my order?

A. Yes, all customers will receive an order number after placing their orders.

Please contact us if you don't receive one within 24 hours.

Q. Who can I contact if I have a problem with my order?

A. All inquiries can be forwarded to info@alphasdiscountmart.com or WhatsApp: 03344725343

Q. How can I pay?

A. Currently We Offer Cash on Delivery in Pakistan, Soon We will Accept Major Credit/Debit Cards, EasyPaisa & JazzCash

Q. Is Checkout on this site safe and secure?

A. You can be absolutely sure that all purchases here are safe and secure.

Q. If I enter my email address will you sell my information?

A. We do not sell our customers' information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.